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QUALITY POLICY

OUR COMMITMENT

Tom Ryan Concrete is committed to the achievement of high quality standards in all of its operations. Quality forms the part of every operation in our organisation and the responsibility rests with all our people.

OUR PROCESS

The policy begins from the initial marketing contact, where we establish the client requirements through on-site job assessment or from plans provided by the client, followed by quotation and proposal submission. Quality then covers processing the order or agreement, supervision, project operation and finally invoicing the client.

All sections of the company are responsible for continually improving the ‘Quality Process’. Quality is defined as conformance to client requirements.